CreateMark is committed to making you successful with our products, and as such, we provide a number of technical support options which will help you to make the most of your investment in our software.
We provide technical support for our free products as well as for paid products. You can also receive our professional advices during a trial usage of our products.
To contact us you can use phone, email or our helpdesk system. Regular support hours are Monday through Friday, 9am-5pm PST. The response order on technical support requests depends on a priority of support plan you have.
To fit our customers means and demands best, we offer four technical support plans: Limited, Basic, Deluxe and Premium. More detailed information about technical support plans you can get here.
For phone assistance please use the numbers below (Deluxe or Premium support plan only): Phone: 1-971-244-8758 (International Calls)
To get support via Internet please use our helpdesk system as the most convenient tool for communication with us or use our support feedback form.
And the last, but not least, to help yourself find your questions solutions and also learn how to use our products, use our product help system and videos located at our website.